800.875.8118

Web Services



24/7 Answering Service

There are many advantages to hiring a 24/7 answering service to answer inbound calls from your clients day or night.

Did you know that 35%-40% of potential customers visiting your website quit the screen before completing an order? They get confused, overwhelmed or simply lost in the site. And many people surfing the web still want to ask their questions or place orders with a live person by phone. This where a 24/7 answering service or an afterhours answering service would be able to help.

Our web services help you transform your website into an interactive site that will enhance and expand your customer service via the Internet. Don't miss out on as much as 40% of potential customers because you don't have customer service representatives on staff. We provide that staff for you!

ComNet is your web support answer. All you have to do is place either a toll-free number, a ComNet direct phone number or an e-mail chat link, and you've transformed your website into an interactive site with professionally staffed support, 24 hours a day, 7 days a week. This will provide a guide for people visiting your website to help them finish their order or easily find the information they're looking for, meaning more satisfied customers and more orders for your company.

24-Hour Answering Service for Your Customers

Effective solutions from answering service companies can help drive sales, generate profit, and improve brand image 

We may be living in high-tech times when the whole process of offering sales and service has become so streamlined as to require barely any human interface. And yet there are many advantages to hiring a 24-hour answering service to answer inbound calls from your clients day or night.

The fact is that people do get confused or frustrated when trying to make a purchase or get information online and do prefer to speak to a person over being referred to an FAQ segment or a contact form. And this is where the 24 hour answering service from ComNet comes in.

Did you know that 35 percent to 40 percent of potential customers visiting your website quit the screen before completing an order? They get confused, overwhelmed, or simply lost in the site. And many people surfing the web still want to ask their questions or place orders with a live person by phone. This is where a 24/7 after-hours answering service, and products and services from answering service companies  would be able to help.

How a 24-Hour Answering Service Can Transform Your Business

Our web services help you transform your website into an interactive site that will enhance and expand your customer service via the Internet. Don't miss out on as much as 40 percent of potential customers because you don't have customer service representatives on staff. We provide that staff for you! You don’t have to undergo the stress and the hassle or recruiting people, training them or maintaining them as employees on your roll.

ComNet is your web support answer. All you have to do is place either a toll-free number, a ComNet direct phone number or an e-mail chat link, and you've transformed your website into an interactive site with professionally staffed support, 24 hours a day, 7 days a week. This will provide a guide for people visiting your website to help them finish their order or easily find the information they're looking for, meaning more satisfied customers and more orders for your company.

Advantages of a 24-Hour Answering Service

There are several ways in which an answering service can help your organization:

Increased efficiency. When customers or clients call in, their call is answered quickly and they get to speak to an actual person who can respond to queries, simplify processes, and offer constructive solutions for problems they may be facing. Messages can be taken, questions answered, and calls can be re-routed to technical representatives or maintenance staff if required.

No calls missed. With people now shopping for products and services at any time of the day or night and from practically anywhere in the world, you as a business owner or manager need to be able to offer a response even after hours. Answering service companies can make this happen for you. Without having to train and staff people on your payroll and without interruptions to the day to day functioning of your business, you have here a cost effective solution that not only streamlines processes but also helps save money.

Call us at 800-875-8118 today to speak to us about our 24-hour answering services. You can also use our contact form to reach out to us with a question or suggestion. 

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